Shipping Policy
At Sjostensweden, we aim to deliver a smooth and reliable shipping experience for all customers worldwide.
Below you will find detailed information about processing times, delivery estimates and shipping methods.
Free Worldwide Shipping
We offer free shipping worldwide, on all orders, regardless of order value.
Order Processing
We aim to dispatch all orders within 1 business day from the moment your order is placed.
In most cases, orders placed before 11:00 CET are shipped the same day.
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Orders placed during weekends or public holidays will be shipped the next business day.
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All available delivery options will be shown at checkout after entering your address.
Estimated Delivery Times
Sweden: 1–3 business days
Europe: 3–6 business days
USA & Canada: 5–10 business days
Rest of World: 5–12 business days
Delivery times may vary depending on your location and local postal services.
Shipping Methods by Region
Sweden:
Orders are shipped with PostNord.
Return shipping costs are the customer’s responsibility.
Europe:
Orders are shipped with UPS, FedEx, or equivalent international courier.
Return shipping costs are the customer’s responsibility.
USA & Canada:
Orders are shipped with UPS, FedEx, or equivalent international courier.
Return shipping costs are the customer’s responsibility.
Rest of World:
Orders are shipped with UPS, FedEx, or equivalent international courier.
Return shipping costs are the customer’s responsibility.
Tracking Information
You will receive a shipping confirmation email once your order has been dispatched, including a tracking number.
Track your shipment here:
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PostNord (Sweden): https://www.postnord.se
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UPS: https://www.ups.com
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FedEx: https://www.fedex.com
Please ensure your email address and phone number are correctly entered at checkout to receive all updates.
Delivery Address & Failed Deliveries
Packages are delivered to the address provided at checkout.
If the courier is unable to complete the delivery, a notice will be left and the parcel may be stored at a local pick-up point.
Unclaimed packages that are returned to us may incur additional fees.
Customs, Duties & Taxes
All product prices displayed on our website include 25% Swedish VAT.
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Within the EU:
VAT is included in the price. No additional customs fees will apply. -
Outside the EU:
Prices are shown excluding VAT.
Any import taxes, duties or customs charges are the responsibility of the customer and vary by country.
Warehouse Location
All orders are shipped from our warehouse in Stockholm, Sweden.
Need Help?
If you have any questions regarding shipping, delivery or your order status, feel free to contact us. We are here to assist you.